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FAQ

 
 
  • Check-in starts at 4PM. We are excited to offer a seamless smart check-in and check-out experience. There are no room keys or applications to download. On arrival day, you will receive a text with a unique 4-digit code that will be valid until the check-out time on the day of your departure. No need to wait at the front desk — you can go right to your room!

    Check-out is at 11AM. To check out, simply pull the door closed behind you and have a safe journey home. Late check-out up to 1PM is based on availability and carries a fee of $30.

  • Our reception is located in the lobby at the front of the property and is your go-to spot during business hours. We offer a selection of grab-and-go items, drinks, and unique merchandise. Stop by the lobby for complimentary morning coffee, a quick refreshment, or to pick up something special from your stay. We love connecting with our guests—come in to say hello, ask for recommendations, or find out what's buzzing in town.

    Winter & Spring 2025 : We are staffed and open during the following hours: 
     - Friday & Saturday from 7:30AM to 6:00PM 
     - Sunday: 7:30AM to 1:00PM  
     - Monday & Tuesday: Closed
    - Wednesday & Thursday: 9:00AM to 5:00PM

    And don’t worry—if you need assistance after hours, we’ve got someone on call. Just text us anytime (757) 290-8969, and we’ll be there to help!

  • There are ample parking spaces at your front door, all parking is free and self park. 

    We also have two electric car chargers (Level 2) on site for guest use.

  • We happily accept dogs in our double rooms! If you wish to bring a dog, please book the “Classic Double” on the booking page and include a pet as an “add on” after confirming your reservation. No pet will be allowed unless it was added to your reservation. No more than 2 dogs are permitted per room. A $50 cleaning fee will be added to your reservation for each dog. Dogs must be on a leash at all times in common areas and are not to be left alone in the rooms or on back patios.